Our parcel services were the fastest of the three tested operators. According to Tommi Kässi, the speed of delivery is the result of developing the pickup point network and listening to the customers.

Swedish online store Jollyroom has grown significantly in ten years. A year ago they trusted all their volumes in Finnish market to Posti.

Online shopping is growing at a rapid rate this year, and we’re facing a record Christmas period. We’ve put together a checklist for online store owners to prepare for the upcoming Christmas season. Let’s make this season a success!

2011 var Posti först i världen med att ha helt koldioxidneutrala posttransporter. Det ambitiösa miljöprogram som vi följde då har sedan dess utvecklats och förädlats till att bli en av huvudpunkterna på vår dagordning.

Several studies have shown that e-commerce is growing rapidly. However, nobody expected the digital shopping boom and the mushrooming of online stores brought about by the coronavirus outbreak this spring. Which of them will stay, grow and succeed? Believe me when I say, that those who have a genuine understanding of their customers will do best.

Finnish consumers are becoming increasingly interested in sustainability. This impacts heavily the operations of businesses as more sustainable commerce requires sustainable actions from not only the consumer but also the vendor and the logistics operator.

Online shopping and home deliveries have grown enormously in popularity and, in addition to tempting products, the shopping experience is a vital factor when choosing an online store. This being the case, clear delivery methods are a real asset when competing for customers’ attention.

Offering delivery to homes and offices is an easy way to please your customers. But what if you could ease your customer’s lives even more?

Survey: More than half of Finns make online purchases once a month – the number of weekly online purchases is expected to multiply in coming years.

Finnish consumers estimate that they will make more online purchases in the future than they do now. Almost one fifth (18%) of the respondents estimate that they will buy everything or almost everything online in 2025. Over half (60%) of Finnish online shoppers say free delivery motivates them to buy more online. This information comes from Kantar TNS’s 2019 online shopping survey commissioned by..

As of April 16, Posti offers companies an opportunity to have items delivered to Parcel Lockers. Express parcels delivered to Parcel Lockers will generally be available for pickup by 4 p.m. or, as an additional service, already by 9 a.m. Express parcels that are delivered to Parcel Lockers is an especially convenient service for small businesses and entrepreneurs with little time to spare. 

The Delivery Conference is an annual e-commerce, logistics and digital solutions event that brings together the top experts in the field. Jari Perälä, Head of Customer Implementation at Posti, attended the event and listed the most interesting themes discussed.

Posti has published the International Post Corporation’s (IPC) annual Cross-Border E-Commerce Shopper Survey results regarding Finland. Below are the most significant lessons and observations regarding Finland.

Posti has launched a new linehaul network from Sweden to Finland to ensure the fastest possible lead-times from our customers to their end customers. Fast and efficient delivery is becoming increasingly important in the Parcel and eCommerce market. On 1 July 2018, Posti Scandinavia AB launched their new timetable defined linehaul network from Sweden to Finland. In addition to direct customer..

Posti is known as the company that visits the doorstep of three million Finns every day. But how to move those touchpoints into a digital world? That's the question Timo Korander, Head of Digital Consumer Services at Posti, is trying to answer. His first step toward solving this will be launched this summer in the form of OmaPosti. 

How can we respond to the change? The clearly identifiable transformation in commerce is proceeding ever faster. At the heart of this transformation is the fact that e-commerce has become a very normal way of buying consumer goods among nearly all target groups. 

Practices from European metropolises arrive in Finland  As the growth of e-commerce already seems self-evident, forerunner companies are now discussing the possibilities of multi-channel trade. E-commerce and physical stores are no longer viewed as opposites, but rather as complementary channels.

Saturday deliveries of online purchases already available  to 2.3 million people in Finland We have extended the postal parcel Saturday deliveries to three new cities: Jyväskylä, Lahti and Pori.  

Same-day and Saturday delivery  Even though Finnish consumers frequently use online stores for their shopping, we are still behind many other market areas. While the average consumer in Finland orders less than twenty parcels online per year, in the core area of e-commerce giant Amazon, the average consumer orders 70 parcels every year. However, Finland is quickly moving in the same direction.

Online retailers and their customers appreciate versatile delivery types  Those times are long gone when we simply filled in the address at an online store and hoped that the parcel would arrive, sometimes even after several weeks.

What should online retailers and programmers know about Posti’s new Smartpost parcel lockers? New Smartpost parcel lockers expand Posti’s pickup point network at a quick pace. Online retailers can offer their customers parcel lockers located in apartment buildings and offices as a delivery alternative and, in that way, facilitate and speed up e-commerce.

Posti’s international BtoB services have been expanded with new additional services for Express Business Day Parcel and Pallet transports. All the additional services are new. By using the additional services, it is possible to modify transports to better suit different needs.

Faster deliveries for online store parcels  Online store customers are becoming more and more demanding. Starting next fall, Posti’s new service will delivers online purchases on the same day in the Helsinki capital region.

The purchasing behavior of Swedish e-commerce customers differs from the prevailing practices in Finland. Here, consumers prefer to receive their items directly to a parcel locker, whereas in Sweden, parcels are typically collected from postal outlets.

Add the recipient’s electronic contact details on parcel  As of February 1, 2018, printed notices of arrival of a postal parcel will be subject to a charge. The recipient’s contact details (name, address, mobile phone number and e-mail address) should be requested to be as complete as possible and delivered to Posti in the electronic advance information, i.e. the EDI message. We recommend using..

Millennials only go to stores to try out or check the product in person, and then they order those products online using their mobile device. True or false?

At the Smart City seminar, discussion included how technology and artificial intelligence are changing cities, housing and working. At the event, Posti presented properties’ “own Posti outlets”.

The growth of e-commerce accelerated towards the end of the year 2017, and we estimate that the volume growth will continue at the rate of 10 percent this year, as well. In Finland, the growth of e-commerce can be seen especially in the growing number of parcel lockers.